Booking & Payments
Your appointment is very important to me,
It's reserved exclusively for you.
When making your appointment you'll be asked to secure your booking with a bank card, stored securely using card capture, ready for
Pay by app transaction after your hair service at checkout, using the bank card the booking was secured with.
Hair by Pam Fairford is a pay by app, cashless salon only.
When booking your appointment you'll receive an email and SMS notification confirming your
booking.
Customers will receive an automated reminder email and SMS reminder 72 hours prior to all appointments.
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Reschedule, shorten or cancel for free up to 48 hours ahead via the email reminder,
or the Fresha App.
Late cancelations/ reschedules after 48hrs incur a 50% charge of the service cost.
100% of the service cost will be charged for not turning up.
* Cancel late bookings via the Fresha App
or reminder email.
Thank you for respecting my business policies.
Pam x
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Cancellation Policy
Arrival & Parking
A secure parking space is allocated directly outside the studio.
Appointments are booked with specific start and finish times, please arrive at your appointment time.
If you are running late please phone Pam direct.
Lateness beyond15 minutes of the booked appointment time will result in less styling time or no service being provided, The late cancelation/No show policy applies.
Thank you for your understanding.